Wandoo Spain

Summary: Wandoo.es is a Spain‑based direct micro‑loan provider (not a broker) that offers short‑term personal loans fully online. New customers can receive a first‑time, interest‑free offer (0% fees on eligible amounts/terms), while subsequent loans carry steep costs typical of payday‑style credit. This hands‑on review explains how Wandoo works, eligibility, amounts/terms, pricing range, extensions, late fees, data sources used during verification, privacy rights, and practical tips to borrow responsibly.

What Wandoo is (and isn’t)

• Direct lender in Spain: Wandoo Finance S.L.U. is the registered lender operating Wandoo.es. You borrow from Wandoo, not from a marketplace of partners.
• Short‑term focus: Loans are designed to be small (≈ €50–€1,500) and short (typically 7–35 days). The first loan tops out at €400 with 30 days standard, after which returning customers may access higher amounts and the same 7–35‑day band.
• Promotional 0% option: For qualified new customers and specific amounts, Wandoo advertises an introductory 0% cost (you repay the principal only, if you repay on time). Later loans accrue substantial fees.
• 100% digital: Application, identity checks, affordability, contract signature and card‑on‑file all happen online. Disbursement is by bank transfer.

Bottom line: Wandoo targets urgent, short‑term cash needs with fast decisioning and very concise terms. Treat it as an emergency bridge—not a long‑term financing solution.

How Wandoo works (end‑to‑end)

A. You choose amount and due date
Use the on‑site slider to select the amount and a due date within 7–35 days (first‑time cap €400—subsequent loans up to €1,500).

B. Create account and complete KYC
You must be 18+ and resident in Spain. The minimum documentation is the DNI/NIE (or EU certificate/passport equivalents). Wandoo relies on bank‑account information providers (Kontomatik and Unnax) for automated bank verification and identity protection, and it screens solvency files (e.g., ASNEF, via Equifax). For fraud prevention, device checks may be handled by iovation.

C. Decision and contract
If approved, Wandoo shows the cost and the SECCI (standard pre‑contractual information). You accept electronically and choose how you’ll repay.

D. Funding & repayment
Funds are sent by bank transfer—availability depends on your bank. You can repay by transfer, virtual POS card payment (credit/debit), or other methods available in your account area. Wandoo allows partial payments before the due date.

E. Extensions
If you can’t pay on the original date, Wandoo offers extensions of 7/14/21/30 days (extra fees apply). This is meant to avoid entering default but increases cost—use sparingly.

F. Late payment
If you miss the deadline and don’t arrange an extension, default interest/penalties apply daily and collections begin. The lender may notify solvency databases after 30 days if the debt remains unpaid.

Eligibility & required information

Core requirements (typical):

• Age: 18+ (some privacy text references 20+ for account ownership responsibilities)
• Residency: Permanent address in Spain
• ID: DNI/NIE (or EU certificate/passport; non‑EU residents with NIE)
• Banking: Bank account in your name, online‑banking credentials for read‑only verification, and a debit card to keep on file
• Contact: Mobile phone and email
• Credit standing: No unpaid debts in arrears; internal assessment may still accept a broad spectrum but ASNEF listings reduce approval odds

What Wandoo actually checks:

• Identity & device risk: via bank‑connect and anti‑fraud tooling
• Income/expense patterns: high‑level categorization from account‑information providers (e.g., % spent on categories); not your live balance
• Solvency files: ASNEF consultation when required by consumer‑credit law

Tip: Keep your IBAN and online‑banking credentials handy; ensure your phone is reachable for OTP codes.

Amounts, terms, costs, and examples

• Amounts: €50–€1,500 (first loan up to €400)
• Terms: 7–35 days (first loan often set to 30 days; subsequent loans allow any day in the 7–35‑day window)
• Intro pricing: On select first‑time loans (typically €250–€400), total cost €0 if repaid on time
• Representative non‑promo pricing: Example often cited: €100 for 35 days → €44.45 in fees, TAE ≈ 4,530%. Overall TAE range on the site runs approximately 4,530%–8,489% depending on amount and days.
• Extension fees: extra, shown in your account before confirming
• Payment methods: transfer/ATM cash deposit; card via web TPV; phone card payments

How to read the price: In micro‑credit, a high APR (TAE) is normal due to the very short term. What you actually pay is a flat fee for a few weeks. Even if the TAE is five digits, your cash cost might be e.g. €44.45 on €100 for 35 days. Still, that’s expensive in annualized terms—use only for critical needs.

First‑loan 0% caveats: The €0 fee promo is subject to eligibility, amount bands, and on‑time repayment. If you repay late, the period may accrue fees from day 1 or day 8 (depending on your specific contract).

Extensions, renewals, and additional loans

• One active loan at a time: You cannot take a new loan before fully repaying the current one.
• Extensions: You can extend 7/14/21/30 days on the due date, for a fee. This avoids default but increases your total cost.
• Additional loans (same cycle): Some customers may see an option to take additional tranches a few days after disbursement and before the final due date. If allowed, each tranche creates a separate invoice and increases total cost. Use with caution.

Best practice: If you foresee difficulty, ask support several days before the due date about the cheapest way to extend; avoid repeated extensions.

Late payment policy

• Default charge: 1.20% per day on the unpaid amount in arrears
• Cap: late‑charge accrual capped at 200% of principal
• Collections: Internal collections begin after the due date; after 30 days, data can be reported to solvency databases if legal conditions are met
• Consequences: Extra fees, negative file listings (ASNEF), and reduced access to credit in the future

Practical advice: If you can’t pay, contact Wandoo immediately and explore an extension. Partial pre‑payments before the due date are allowed and can reduce fees due.

User experience and service levels

Speed: Many decisions are near‑instant after bank connect; funding is typically same day to 24–48 business hours, depending on your bank’s processing.

Support: Phone and email during business hours (Mon–Fri 09:00–20:00; Sat 09:00–14:00). In‑account self‑service for extensions and payments.

Transparency: The website shows the total to repay on the calculator and provides the SECCI before you sign. Key legal pages (Terms, Privacy, Cookies, Payment & Refund Policy) are linked site‑wide.

Reputation snapshot: Public consumer‑review sites show mixed feedback—praise for speed and approval odds; criticism for high costs after the first loan and limitations on payment methods. Treat these as anecdotal and always read your own contract.

Privacy, data sources, and your rights

Data sources used:

• You: info you submit and documents you upload
• Bank connectors: Kontomatik and Unnax (read‑only access with your explicit consent)
• Credit files: ASNEF via Equifax, for solvency checks
• Anti‑fraud: iovation device intelligence

Lawful bases: pre‑contractual measures (to process your application), performance of the contract, legitimate interests (security, fraud prevention, service quality), and consent (marketing communications).

Communications: If you opt in, Wandoo may send promotions via email/SMS; you can withdraw consent anytime. Operational communications (payment reminders, etc.) are part of the service.

Card as “guarantee”: If you add a card in the web TPV, Wandoo may retain it on file and—subject to contract terms—use it as a guarantee to attempt collection of overdue amounts.

Your rights: Access, rectification, deletion, portability, restriction, objection, and the right to request human review of automated decisions. You may also lodge a complaint with the AEPD (Spanish DPA).

Security: Transport‑layer encryption; account access with OTPs; device/bank‑connect checks. As always, keep your credentials safe and log out on shared devices.

Company & compliance

• Legal entity: Wandoo Finance S.L.U. (Spain), CIF B87821823
• Address: Avda. Bruselas 6, Bajo C, 28108 Alcobendas, Madrid
• Group: part of Wandoo Finance Group (founded 2016; HQ Riga, Latvia)
• Key disclosures: Consumer‑credit law Ley 16/2011, distance‑marketing law Ley 22/2007; SECCI provided pre‑contract
• One‑loan policy: only one active loan; partial payments allowed; withdrawal right 14 days from the loan decision (subject to returning principal + contractual interest for the used days)

Who Wandoo suits (and who should avoid it)

Good fit if you:

• Need €50–€400 (first loan) or up to €1,500 (repeat) for an urgent, one‑off expense
• Can repay within 7–35 days without missing essentials
• Want a straightforward, fully online process with bank connect

Not a fit if you:

• Need longer horizons (6–36 months) or larger sums
• Intend to roll over loans multiple times
• Already carry multiple debts or are struggling with bills—consider debt advice/consolidation instead

Pros & cons

Pros

• Fast decisioning; first‑loan 0% option on eligible bands
• Clear calculator with total repay upfront
• Extensions available (7/14/21/30 days)
• Multiple repayment methods including card via TPV
• Transparent legal pages and service hours

Cons

• Very high effective TAE on non‑promo loans (typical of the category)
• 1.20% daily late charge; potential ASNEF reporting after 30 days
• Temptation to extend/roll can snowball costs
• One active loan at a time; amounts are small and short‑term

Practical checklist (copy/paste)

1. Before you apply: write down your next pay date and a realistic due date within 7–35 days.
2. Documents: DNI/NIE (both sides); EU certificate or passport where applicable.
3. Bank connect: have online‑banking credentials ready; complete the Kontomatik/Unnax step in one sitting.
4. Calculator: capture a screenshot of the total to repay and the SECCI.
5. Reminder: set a calendar reminder 7 days and 2 days before due date.
6. Plan B: if cash‑flow slips, request the cheapest extension; avoid multiple rollovers.
7. If late: contact support immediately; making a partial payment can reduce accrued penalties.
8. After repayment: consider whether a longer‑term personal loan or emergency fund is a better future solution.

FAQ

Editorial verdict

Wandoo is a legitimate, fast micro‑credit option for small, short‑term gaps, with an attractive first‑loan 0% hook if you’re confident about timely repayment. After that, costs escalate quickly—normal for the niche, but still demanding. Extensions are a safety valve, not a strategy. If you need more time or money, look into multi‑month personal loans or credit‑union options; avoid rolling short‑term debt.

Not financial advice. Borrow the minimum necessary, capture the SECCI, and schedule automatic reminders.